Virtual FAQs

Have Questions? We Have Answers!

Below are some frequently asked questions to help you navigate the switch to a virtual Cell & Gene Meeting on the Mesa.


What will be the format of the 2020 Cell & Gene Meeting on the Mesa?

The conference will be delivered in a virtual format over the course of five days – October 12-16, 2020. Registrants will have access to 20+ expert-led panels and workshops including a mix of both live and on-demand sessions. The program will feature 120+ on-demand company presentations by leading public and private companies, highlighting their technical and clinical achievements over the past 12 months in the areas of cell therapy, gene therapy, gene editing, and tissue engineering. Finally, the meeting will deploy its premier partnering system, partneringONE, allowing registrants to plan 1×1 meetings with other attendees during the event.

What type of content can I expect to see?

This year’s meeting features 20+ interactive and on-demand sessions covering a mix of commercialization topics related to the cell and gene therapy sector including the latest updates on market access and reimbursement schemes, international regulation harmonization, manufacturing and CMC challenges, investment opportunities for the sector, among others.

Are sessions live or recorded?

The conference features pre-recorded content, yet certain panels will have a live Q&A session. Registered attendees will have access to the virtual event platform all the way until December 31, 2020 to view all presentations after the close of the event.

What are the plans for Cell & Gene Meeting on the Mesa in 2021?

The conference is looking forward to reconvening in-person, October 12-14, 2021 in Carlsbad, CA.

How will I access the Cell & Gene Meeting on the Mesa virtual platform?

All registered attendees can access the meeting’s virtual platform by visiting:

How do I sign up to view a session?

Register for the conference and then login to the virtual event platform to access all panel sessions and company presentations.

Am I able to ask a speaker or presenter questions?

Yes, while eight of the panel sessions include live Q&A as the presentation streams, all on-demand panels and company presentations include a chat box where you can submit questions and check back later for answers from the speakers.

Who should I contact if I have questions?

Sponsorship & General Inquiries: Laura Stringham at

Company Presentations: Kelly McWhinney at

Registration: Jeanette Lazusky at

Partnering: Jancee Curl at

Members of the Media: Kaitlyn Donaldson at


Is there another way to pay besides using the online system with a debit/credit card?

Unfortunately, no. All registrants must use the online system and pay using a debit/credit card. Checks and/or wire transfers will not be available.

How do I make a correction or change on my registration?

Corrections to any part of your registration should be emailed to Jeanette Lazusky at Please allow up to two business days for a new confirmation to be sent.

What is the registration cancellation policy?

Attendees can receive a refund of 95% of their registration price up to June 30, 2020.
Attendees can receive a refund of 75% of their registration price up to July 31, 2020
Attendees can receive a refund of 50% of their registration price up to September 1, 2020.
After September 1, 2020 no refunds are available.

Do I need a discount code to register?

No, when going through the registration process, be sure to select your applicable ‘registrant type’ and the system will automatically adjust the rate. Discount codes are only provided to sponsors and in certain other situations. Most attendees will not have a discount code.

What if my company becomes a member of ARM after I registered?

Please contact ARM’s membership director, Alyce Osborne at and she will coordinate with other members of the ARM team to ensure a partial refund is provided.

Why have I not received a registration confirmation?

An email confirmation is sent immediately following the completion of online registration. If you have not received a confirmation, please check your spam or junk mail folder. If you still cannot locate this email, please contact Jeanette Lazusky at to have it resent to you.

Is media registration complimentary?

Media registration is complimentary for those with valid press credentials. Please contact Kaitlyn Donaldson at for more details. Instructions for receiving a complimentary registration will be sent to all approved media. Please note marketing executives, sales representatives, public relations executives, analysts, consultants, authors and researchers will not qualify as media.

1×1 Partnering

What is virtual 1x1 partnering and how is it different from traditional live partnering?

The Cell & Gene Meeting on the Mesa will use partneringONE, the same system the conference has used for a number of years when in-person. Virtual meetings are hosted via a Zoom video conference link provided to you in the system. Rather than a physical meeting location, you will simply use that link to join the meeting. You can choose to share video and multimedia (e.g., a slide deck) or just do an audio-only call. Each meeting has a unique link, so you need to exit each meeting and join your next meeting through the corresponding link provided on your Meeting Schedule.

I have completed my registration for the conference. When will I receive access to partneringONE?

Shortly after registering you will receive access to partneringONE via an email with your login information.

Who can I expect to meet in virtual partnering?

You can expect to find and request meetings with senior executives and business development leaders from hundreds of leading cell and gene therapy companies from around the globe.

What functionalities will be available during a virtual meeting?

You will be able activate your webcam, mute and unmute yourself, chat with the other party and share your screen.

When will I be able to obtain my meeting schedule?

All mutually agreed meetings are scheduled instantly. Log in to partneringONE and view your preliminary meeting schedule under Agenda – Meeting Schedule. Please check back frequently since your schedule can still change in the days leading up to and during the event.

Can my colleague join the meeting?

As long as your colleague is registered for the conference and therefore on the meetingʼs participant list in partneringONE, they can join via the link. Add your colleague on the meeting as a participant if you would like them to be able to access the virtual meeting.

Can I reschedule a meeting?

Yes, you can submit a rescheduling request via partneringONE. Go to “Agenda”- “Meeting Schedule” and select the “Rescheduling” button next to the corresponding meeting. When you submit a meeting for rescheduling, you will be offered an alternative time and date. When you agree to the alternative time slot, the meeting will be instantly rescheduled and you will then set your availability for the now empty time slot. If there is no alternative time and date offered, you can still enter the meeting for rescheduling. It will be reviewed regularly by the scheduler to see if it can fit in.

How do I register for virtual partnering?

Access to 1×1 partnering is included with all registrations for the Cell & Gene Meeting on the Mesa. Within 24 hours of registering to attend the conference, you should receive an email with details on logging in to partneringONE to set-up your profile. The system will open August 31, at which time you can view all other registrants and begin to request/accept meetings. In the meantime, you will want to login to start building your partnering profile. This is a brief summary of your background, your company and products.

I'm registered. How do I access partneringONE?

If you’re already registered and received your email from partneringONE with your login details, then please visit to access the system.

How long are virtual 1x1 meetings at the conference?

Meetings are expected to last 25 minutes and should start and end on time. Monitor your meeting time and exit each call at the designated end time.

How can I sync my personal calendar with my partnering meetings?

Go to Agenda and your Meeting Schedule. Select “Calendar Export” from the upper right corner to export your partnering meetings to your personal calendar. Please note, if there are updates to your scheduled partnering meetings after you exported your calendar, you need to do this step again to update your calendar and reflect recent changes. It is recommended to wait to download your calendar until the video conference links are published.

How can I add a colleague to my meeting? Or add myself?

You can easily add or remove a colleague from a meeting, or add or remove yourself as well. Simply select the meeting from the Requests page and then click the pencil icon beside your company name at the top of the message. This will bring up a full list of attendees from your company. Simply click or unclick the correct participants. If you are adding someone, make sure they are marked ʻAvailableʼ on their Agenda during the appropriate timeslot.

I need help with virtual partnering. Who can I reach out to?

Please contact Jancee Curl at for all questions related to partnering.

Company Presenters & Sponsors

I'm still interested in giving a company presentation. What should I do?

While the application deadline passed on June 19, we do accept late applications from ARM member companies. If your company is not yet a member of ARM, please contact Alyce Osborne at Please note if you submit a late application, you will not be guaranteed a presentation spot, but your company will be considered as a late addition.

Why should my company give a company presentation?

Giving a company presentation at the Cell & Gene Meeting on the Mesa is a great opportunity to feature your company in front of hundreds of top executives in the cell and gene therapy field. This meeting has the potential to open the door for funding and partnership deals and provides your company with extensive exposure to all major industry players including big pharma, large biotech, disease philanthropies, investors and major research institutions and foundations.

I'm a sponsor. How does this affect me?

Now that the meeting is officially virtual, if you already have a sponsorship package in place for the program, the list of virtual sponsorship benefits will now apply. Please contact Laura Stringham at for any questions regarding sponsorship.

What is the selection criteria used to determine which companies present at the conference?

There are three main criteria required for companies to be considered:

  • Company MUST be an ARM member in good standing. Non-members interested in joining the organization should contact Alyce Osborne at for further details.
  • CEO or company C-Level executive MUST be available to present. Should a C-level executive not be available in the end, the presentation spot will be given to another company on the waitlist.
  • Priority selection is given to public and late-stage, private therapeutic developers as well as enabling technology companies. Service and tools providers are still able to apply and will be given consideration if space allows.

What does it cost to give a company presentation at the conference?

There is no fee to present at this meeting. However, presenters and additional company attendees are required to register and pay to attend the conference.

I'm interested in sponsoring the 2020 conference. What are the costs and benefits?

Please contact Laura Stringham at for full details on sponsoring the program. The meeting offers a wide array of package options and price points to accommodate any interested companies.

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